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Man riding on motorized leveler through gravel

Training Manager - Ventrac

Customer Support

Orrville, Ohio

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Who Are We?

Ventrac, located in Orville, Ohio, is a division of The Toro Company. Ventrac is a premier innovator of equipment for turf and landscape grounds management, sidewalk snow removal, and specialty grounds care maintenance. Built for performance with quality to last, Ventrac equipment is ideal for golf course turf management, sports fields, collegiate campuses, residential and commercial property maintenance, and public green spaces.

As a Training Manager you will support and coordinate training programs to Ventrac dealers, training both in-house and at dealer locations across the world.This role will ensure training and development programs are implemented in accordance with our organization’s business strategy. The Training Manager will monitor training progress, assist associates within the department, and report metrics to leadership.

What Will You Do?

  • Manage field trainers and work closely with Territory Sales Managers on prioritization of field trainers time

  • Plan, organize, and lead Ventrac Sales & Service School training events at both the dealer sites and in-house training schools

  • Collaborate with Service Manager and Service Trainer to establish objectives of each event and metrics

  • Coordinate organize Dealer training at New Dealers, large dealer technician school, regional schools, and customer schools etc.   

  • Establish, organize and administer measurables for each event

  • Help lead national and regional events as applicable

  • Develop agendas, secure speakers, reserve facilities, oversee all aspects of the event including booking hotel, food

  • Organize other sales /service events as needed (Example: planning and coordinating a Demo Blitz with Dealers sales team)

  • Develop and produce all training curriculum materials in conjunction with different departments on three levels: Basic, Intermediate and Advanced

  • Accurately administers the department budget to include preparing purchase requisitions, reviewing the monthly budget reports for accurate posting to each account and vouchering to correct errors

  • Manage fleet of Ventrac Attachments & Tractors for use in training events

  • Reviews quarterly budget variances, identifies reasons for variances, discusses with Director and prepares the Quarterly Budget Variance report for the Director’s approval

  • Supervise all functions being held at the Bridgeway Training Center (BTC) including:

  • Scheduling of events

  • Making cleaning arrangement after the event

  • Communicating any repairs that need to be made

  • Performs other duties as assigned by management

  • Travel time is expected to be up to 25%

What Do You Need?

  • Associate or bachelor’s degree in business, Sales/Marketing or Communication, preferred.

  • 2+ years’ experience in planning and facilitating training events, or equivalent experience.

  • Demonstrated excellent verbal and written communication skills.

  • Confidence with large groups to facilitate meetings, events and trainings.

  • Proven experience maintaining a calm and professional demeanor when handling stressful situations, including diffusing situations with unhappy customers.  

  • Experience coordinating multiple projects/assignments simultaneously.

  • Proven to have a strong attention to detail with excellent organization skills.

  • Demonstrated experience working independently under limited supervision.

  • Proven ability to identify and resolve problems where independent decision-making and initiative were demonstrated.

  • Demonstrated experience handling confidential information and correspondence and a familiarity with methods and approaches to maintaining confidentiality.

  • Must have or be able to gain a Medical Examiner’s Certificate and be insured to drive VPI vehicles.

Other Job-Related Components:

  • Manufacturing plant conditions (indoors, with variable temperature, humidity, noise, and dirt). 
  • Physical hazards such as powered vehicle, bicycle, and pedestrian traffic, sharp objects, moving machinery, compressed air power supplies, and materials handling. 
  • Working with hazardous materials, including solvents, oils, grease, paint, and fuels. 
  • A variable work schedule (ranging from 8-10 hours daily).

What Can We Give You?   

At Ventrac we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top tier medical/dental/vision plan, 401k, and many other great benefits – Ventrac offers employees at our Orrville, OH location a variety of perks, including:

  • Dress for your day - We know you're more productive when you're comfortable, which is why employees are encouraged to take advantage of our casual, office-plant blended environment.
  • Location – Located in the heart of Orrville, a small town with a busy manufacturing industry, we have a family-like work atmosphere. We are around 10 minutes from U.S. Route 30 and Route 585 for easy travel. 
  • Onsite amenities – With two onsite cafes and large break rooms, we have a convenient and comfortable area for breaks and lunches. We have around 350 employees and are always growing. We have newer, high-quality facilities (built from 2014-2018) and an exceptionally clean manufacturing work environment.
  • Wellness - In addition to physical wellbeing, The Toro Company offers a variety of mental health, financial health, and other types of resources to every full-time employee.
  • Volunteerism - The Toro Company is proud to provideemployees 20 hours of paid time to volunteer in the community.
  • Growth Opportunities – TTC prides itself on giving our employees the chance to grow their careers. Tuition reimbursement, opportunities to move into new areas of interest, and promotion opportunities are a few examples. 
  • Competitive Salary Salary will be determined by experience and qualifications.If you need to, you can access your pay early with the One@Work app, formerly the Even app.

Ventrac is a growth-oriented company located in Orrville, Ohio. Our team is dedicated to excellence through innovation, a strong work ethic and quality workmanship. Join the Ventrac Team who feels passionate about the products we build for commercial lawn care use. We believe our employees are truly the most valuable asset. We are known for our culture of respect and collaboration, which can be measured by our low turnover, open communication, and the excitement in the air. 

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  • Benefits

    We offer a full range of benefit options for your present and future needs including competitive salaries, 401(k)s, paid vacation days, and more.

  • Sustainability

    Sustainability is not a new concept for The Toro Company. It is deeply rooted in our purpose—to help our customers enrich the beauty, productivity and sustainability of the land.

  • Community

    Volunteering is an important part of our culture. We believe that a satisfying life comes from contributing at work and giving back to the community.

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