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Quality Clerk - Ditch Witch


Perry, Oklahoma

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Day Shift: 6:00 AM-2:30 PM, Monday-Friday

Starting Pay: $18.03/hr.-$22.54/hr., based on experience

What Can We Give You?

Medical, Dental, Vision, 401K Matching up to 4%, Life Insurance, Tuition Reimbursement, 10 Paid Holidays, Paid Parental Leave, and more!

QualityClerk I at Ditch Witch:

This employee is responsible for planning and scheduling the returns and/or onsite rework of suspected parts with vendor/supplier Quality issues. The primary job functions require exercising independent judgment skills, along with communication skills between Product Sourcing, Supplier Quality Engineers, Design Engineers, Vendors/Suppliers, and Production Resources.

What Will You Do?

  • Reads, analyzes, and interprets information from a variety of sources, including service and operator's manuals, drawings, photographs, engineering specifications, notes, etc.

  • Assess and inspect purchased components as well as machined and/or fabricated components to requirements (prints).

  • Records and initiates investigation of complaints from various areas across the facility.

  • Interprets machine prints, welding prints, electrical schematics, hydraulic schematics, process flow charts, routing of parts, etc. to contain and resolve quality related problems.

  • Initiate the Return To Vendor process once product is deemed non-conforming and must be shipped back to the vendor for further investigation.

  • Coordinate vendor/supplier rework activities alongside the SQEs associated with suspect product(s).

  • Research vendor/supplier discrepancies daily and determine the next appropriate actions to be taken.

  • Communicate directly with vendors/suppliers daily.

  • Performs occasional inspections of equipment, purchased parts, manufactured parts, and defective parts returned from a dealership.

  • Helps get dispositions for out-of-specification material completed which includes contacting the appropriate department such as Product Support, Design, Purchasing, etc.

  • Assists various departments for verification of new and existing products.

  • Coordinates problem solving activities to identify and eliminate root causes of non-conformances.

  • Researches, writes, and edits documents for the business such as change request documents (CRD’s) and reject tickets.

  • Organizes, maintains, and updates computer files of product-related documents.

  • Performs other duties as assigned.

What Will You Need?

  • High school or equivalent required and 0-3 years of related experience.

  • Exhibit some mechanical, electrical, and hydraulics skills and aptitude and perform at the highest level.

  • Must be skilled with product and processes for supported areas.

  • Knowledgeable of Quality standard concepts, practices, and procedures including corrective action, deviations, change requests, problem solving and leading/facilitating teams.

  • Ability to maintain accurate data, both in a computer system and/or manually and to communicate information to all levels of management as needed.

  • Demonstrate excellent communications skills (in person, by telephone, and in writing), including a professional, self-confident image.

  • Able to utilize available resources to conduct technical research.

  • Excellent computer skills (SAP, data entry, MS Office including Excel and Word).

  • Basic understanding of material movement transactional data in SAP.

  • Demonstrate excellent reading, writing and basic math skills, including research, organization, writing, formatting, and editing.

  • Have a good work record, including indications of strong self-motivation, high productivity, reliable attendance, attention to quality, ability to learn new skills, and a cordial, cooperative personality.

  • Be able to achieve PIE driver certification. Prior PIE experience and/or certification preferred. This will include forklifts and stock chaser carts.

  • Proficient in reading blueprints or demonstrate the ability to be willing to learn this activity.

  • Be able to handle items weighing up to 35 pounds. This includes pushing, pulling, lifting, and positioning items.

Work Environment:

  • Regular, continuous use of a computer and telephone.

  • Office environment some of the time, with regular trips to the shop floor (including Main Plant, Plant 3, and Product Development), and occasional working outdoors. The shop environment includes physical hazards such as powered vehicle, bicycle, and pedestrian traffic, sharp objects, and moving machinery.

  • Rapidly changing workloads, priorities, and deadlines.

  • Typical workdays of 8 hours, occasionally longer (up to 10 hours per day, some Saturdays).

We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex (including pregnancy and related needs and conditions, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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  • Benefits

    We offer a full range of benefit options for your present and future needs including competitive salaries, 401(k)s, paid vacation days, and more.

  • Sustainability

    Sustainability is not a new concept for The Toro Company. It is deeply rooted in our purpose—to help our customers enrich the beauty, productivity and sustainability of the land.

  • Community

    Volunteering is an important part of our culture. We believe that a satisfying life comes from contributing at work and giving back to the community.

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