Instructional Designer - The Toro Company

Instructional Designer II at The Toro Company:

This position will design, build, and deploy engaging learning solutions that improve product knowledge, technical service skills, and sales effectiveness across Toro internal and external channel partners. Leads medium-complexity projects end-to-end—from needs analysis and learning objective definition to content development/translation, QA, launch, and post-release improvement. The role collaborates with multiple Subject Matter Experts (SMEs) and stakeholders across divisions and geographies. An important part of this role is the management of the localization and translation process of international training materials.

This position also contributes expertise to an evolving learning ecosystem—including the LMS and knowledge management systems (KMS)—to deliver engaging, interactive channel training that supports international business growth, customer satisfaction, and loyalty.

What Will You Do?

Analysis & Planning

• Develop and manage project plans and communicate scope, timelines, resources, instructional goals, milestones, and constraints; manage risks/assumptions and keep stakeholders aligned.

• Partner with SMEs (e.g., TAC, Product Managers, Engineering) to define business outcomes, learner needs, and measurable objectives; propose the right modality mix (eLearning, VILT/ILT, video, performance support).

Design & Development

• Apply sound instructional design and adult-learning methods (e.g., ADDIE/SAM, Gagné) while developing objectives, scripts, scenarios, and assessments (knowledge checks, practicals) aligned to objectives and job tasks.

• Utilize authoring tools (e.g., Articulate Storyline, Rise 360) to create and update online, ILT/VILT, and blended learning assets; ensure accessibility, relevance, and brand alignment.

• Manage the translation and localization process for courses and materials; prepare source files for translation, coordinate language needs, and perform post-translation quality checks.

• Administer training content in the Learning Management System (LMS)—including content publishing/configuration, user assignments, notifications, basic troubleshooting, and support of analytical reporting.

Quality, Data, & Improvement

• Establish QA checklists; conduct peer and SME reviews; remediate defects prior to release.

• Monitor LMS/LRS adoption/impact (completions, quiz scores, feedback).

• Use data and stakeholder input to iterate content; retire or consolidate outdated assets.

Collaboration & Communication

• Keep manager and team informed of progress, risks, and key decisions; coordinate plans and activities to ensure a cohesive, team-based approach.

• Manage multiple large projects simultaneously through end-to-end development within deadlines and quality standards.

• Seek input from cross-functional stakeholders on changing business requirements and translate needs into effective learning interventions and performance support.

• Facilitate design reviews; present drafts and prototypes to secure timely decisions.

• Support in-person training events facilitator guides, activities, and job aids as needed.

Portfolio Contribution

• Maintain and improve shared templates, interaction libraries, and style guides to increase team speed and consistency.

• Stay current with industry trends, adult learning theory, and best practices in instructional design.

Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.

What Do You Need?

• Bachelor’s degree in Instructional Design, Education, Adult Learning, Instructional Technology, or related field. Master’s degree in Instructional Design and/or Instructional Technology a plus.

• 2–4 years of experience creating eLearning/ILT/VILT and learning assets in a corporate or technical environment.

• Working knowledge of assessment design, SCORM/xAPI, and LMS administration basics; strong writing and visual communication skills.

• Demonstrated ability to manage multiple projects, meet deadlines, and collaborate with cross-functional SMEs.

• Experience using a variety of evaluation techniques and methodologies.

• Proficiency with Articulate 360 (Rise/Storyline) or Adobe Captivate; video editing in Camtasia or Adobe Premiere Pro; administration in Percipio and Absorb LMS a plus.

• Experience with translation and localization process a plus.​

• Demonstrates strong systems and process thinking.

• Able to build and maintain effective relationships.

• Exhibits creativity and is forward-thinking in solving problems.

• Strong attention to detail.

• Takes initiative, is self-directed, and results driven.

• Ability to have a positive, solution-focused, and professional attitude.

• Ability to quickly establish credibility and rapport with others.

• Clear and effective verbal communication.

Scope:

• Position is in Bloomington, Minnesota.

• This is a hybrid position. Three days in the office required per week.

• Training materials will focus on selling and servicing Toro products, systems, and professional development topics.

• Works closely with cross-divisional training teams by product category, International Marketing/Product Management Teams, and Corporate Accounts groups.

Work Environment:

• Possibility of domestic and/or international travel up to 5% percent of the time.

• Can remain in a stationary position for extended periods of time while working.

• Operate a computer and other office equipment daily.

• Frequent typing, mouse usage, and navigation of computer screens.

• Occasional lifting and carrying light objects, typically up to ten pounds.

• Prolonged periods of viewing a computer screen.

• Bending or reaching to access files or supplies. 

​The Toro Company is an Equal Opportunity Employer. We consider all qualified applicants based on merit and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit factors. We are committed to creating a welcoming environment for all employees.