Manager, Inside Sales RLC Dealer Channel - The Toro Company

Who Are We?

With roots dating back to 1914, The Toro Company was built on a tradition of quality and caring relationships. Today, the company is a leading worldwide provider of innovative solutions for the outdoor environment, including turf and landscape maintenance, snow and ice management, underground utility construction, rental and specialty construction, and irrigation and outdoor lighting solutions. Through a strong network of professional distributors, dealers, rental stores and retailers in more than 125 countries, we proudly offer a wide range of products across a family of global brands to help golf courses, professional contractors, underground construction professionals, groundskeepers, agricultural growers, rental companies, government and educational institutions, and homeowners – in addition to many leading sports venues and historic sites around the world.

Your Opportunity:

Deliver uncompromised customer satisfaction through pertinent and continuous channel communication plus best-in-class fulfillment of product needs. Achieve shipment plan via value-based channel relationships and business planning.  

Sponsorship:

• VISA Sponsorship is not available for this position.

• Must be willing to obtain/maintain an active and valid US Passport and a non-expired US Driver's license.

Work Location:

• The anticipated work location is in Bloomington, MN Toro's International Corporate Headquarters.Fully remote is not available at this time.

• The current team works 3-days on campus in Bloomington, MN, with optional 2-days remote.

• This role includes travel 15% (both domestic and international) with related expense reporting duties.

What Will You Do?

To grow and build a successful career with The Toro Company, you will be responsible for: 

• Collaborates with all applicable functions to ensure organization achieves sales/shipment plan

• Provides accurate shipment predictability based on bookings, product availability, and allocations

• Provides management and training to Inside Sales Representatives

• Direct/Monitor Inside Sales Representative’s activities to ensure RLC / Toro programs/policies are being administrated accurately

• Manage dealer credit lines to drive sales growth  

• Development and CI (continuous improvement) of channel communications with the intent to provide best in class customer satisfaction (e.g. product availability, timely shipments, shipment accuracy, general booking status)

• Timely and direct communication with RLC / Toro Territory Managers and Region Sales Managers with regard to product availability, shipment delays/stock outs, credit line issues, and over stock opportunities

• Ensure fair and equitable distribution of product to maximize retail sales limiting RLC / Toro exposure to floor plan cost

• Facilitates use of online ordering process by our sales channel finished goods 

• Maintains, monitors, and continuously improves D1 and D2 booking systems and the integrity of report outs and forecasting

• Participates in sales planning forum, provides pertinent product mix information and advises production planning of critical product needs

• Provides accurate accounting of daily, monthly, quarterly, and year end shipments as compared to plan

• Develops a balance of trust and respect between RLC / Toro and its sales channel

• Ensures the maximum of loads are built and released from warehouses to meet daily, monthly, quarterly, and annual goals

• Identifies and applies Lean methodologies to ensure Inside Sales processes are scientifically controlled and continuously improved

• Participates in monthly Product Planning Committee meetings and provides a sales perspective to help prioritize product development and drive growth and profitability

• Facilitates monthly SIOP meetings with our distributor and direct partners to communicate production updates, product releases and rework updates when necessary

• Works with the Director of Sales and our distributor partners to create a mutually agreed upon shipment goal based on historical retail, shipment data and days of inventory

• Monitor retail trends to ensure projections align with current plan

• Implement deviations for shipment terms as required

What Do You Need?

To be considered for this role, an individual should meet the following minimal requirements: 

• Bachelor's degree in Business, Marketing, Communications or a related field(or MBA +3 years of marketing experience).

• 5+ years of proven experience in sales/sales operations (ideally within manufacturing or industrial sectors).

• This role includes travel 15% (both domestic and international) with related expense reporting duties.

• A working manager who has a strong sense of ownership, comfortable with decision making.

• Prior experience in SAP, or similar software.

Preferred:

• An MBA or advanced degree is preferred.

• 6+ proven experience in sales/sales operations (ideally within manufacturing or industrial sectors).

• Mechanical aptitude and familiarity with Toro products, customers, and dealer/rental channels is a plus.

What Can We Give You?

At The Toro Company, we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top-tier medical/dental/vision plan, 401k, and many other great benefits - The Toro company offers employees at our Bloomington, MN HQ location a variety of perks, including: 

• Dress for your day - We know you're more productive when you're comfortable, which is why TTC employees are encouraged to take advantage of our casual, corporate environment. 

• Food- Take advantage of our onsite café, which serves both breakfast and lunch. With a Caribou Coffee attached, you can grab a snack and a coffee at any time during your day. 

• Wellness - The Toro Company’s HQ offers complimentary use of our onsite fitness facility to employees. In addition to physical well-being, TTC offers a variety of mental health and financial health resources to all employees.  

• Volunteerism - The Toro Company is proud to provide employees 20 hours of paid time to volunteer in the community. 

• Summer Hours– Enjoy a flexible schedule during the summer! By working a little more during the first few days of the week, TTC employees at our Bloomington HQ are able to start their weekends early and leave by noon on Friday. 

• Competitive Salary – A reasonable pay range for this opportunity is $101,300 - $126,650.The pay range takes into account skills, experience, education, and location. It is not common to be hired at or near the top of the range; compensation decisions are dependent on the facts and circumstances of each case. Cash compensation is one piece of our competitive total rewards package. If you need to, you can access your pay early with the One@Work app, formerly the Even app. 

At The Toro Company, we are committed to fostering a secure and trustworthy recruitment process for our applicants. Recruitment fraud is a potential threat to job seekers, so please be aware that throughout our recruitment process, you’ll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities.   

The Toro Company is an Equal Opportunity Employer. We consider all qualified applicants based on merit and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit factors. We are committed to creating a welcoming environment for all employees.

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