Technical Writer I, II - The Toro Company

Who Are We?

With roots dating back to 1914, The Toro Company was built on a tradition of quality and caring relationships. Today, the company is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, snow and ice management, underground utility construction, rental and specialty construction, and irrigation and outdoor lighting solutions. Through a strong network of professional distributors, dealers, rental stores and retailers in more than 125 countries, we proudly offer a wide range of products across a family of global brands to help golf courses, professional contractors, underground construction professionals, groundskeepers, agricultural growers, rental companies, government and educational institutions, and homeowners – in addition to many leading sports venues and historic sites around the world.

Your Opportunity:

Do you want to build your Technical Writing career with live published content and cutting-edge technology, while working for an industry leader and household name? The Technical Publications Department at The Toro Company is looking for an exceptional Technical Writer with great ideas, skills, and passion for content strategy and innovation. In this position, you will contribute to our topic-based authoring projects using the DITA XML architecture. You will create instructional content for battery-powered machines and autonomous, robotic products. You will use PTC products (Windchill, Arbortext Editor, Creo Illustrate) and the Titania content delivery solution, work with multiple departments (Engineering, Marketing, Customer Service), and user test animations and augmented reality experiences (AR) that add great value for our customers.

Sponsorship:

Applicants must be legally authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment VISA at this time.

Work Location:

This opportunity is based out of Bloomington, MN international headquarters.The current team has an option of hybrid, 3-days on campus with optional 2 days remote.

What Will You Do?

In order to grow and build a successful career with The Toro Company, you will be responsible for: 

• Create accurate instructional content such as operator’s manuals, installation instructions, and Quick Start Guides for Toro hardware and software products using text, line art, graphic storyboards, and animations.

• Define and translate customer requirements into clear and concise instructional communications. Learn and apply the Toro structured XML architecture when authoring content and assist with the transition to topic-based authoring (DITA).

• Reuse instructional content to maintain accuracy and consistency and to obtain reduced translation costs.

• Learn and apply storyboard concepts for the creation of graphics. Learn about the techniques required to create animations and AR experiences and how to incorporate them into instructional content.

• Create and route workflow requests for changes and new content to the editor, supervisor, and product teams (Engineering, Legal, Safety, Test, and Customer Care) for review and approval, and incorporate appropriate changes in the content.

• Manage a multi-project workload and complete all projects on time to meet production schedules.

Job Title

The job title will be based on academic and prior years of experience.

• Technical WriterI:0-3 plus years’ experience in instructional documentation.·

• Technical Writer II:3-6 plus years’ experience in instructional documentation.

What Do You Need?

To be considered for this role, an individual should meet the following minimal requirements: 

• Work requires the level of educational development normally acquired by completing a bachelor’s degree from an accredited college in Scientific and Technical Communications, English, or related engineering field or applicable experience as a writer/artist.

• Experience with XML; database publishing preferred. Experience with Arbortext Epic Editor or similar application is desirable.

• Experience with technical illustration, animation, and video creation required. Proficiency with Adobe Illustrator and Corel Draw preferred. Experience with Creo Illustrate and Creo Parametric CAD software preferred.

• Proficiency with MS software (Excel, Word, and PowerPoint) is desirable.

• Mechanical background with the ability to understand and communicate technical and mechanical concepts is desirable. Ability to read detail and assembly drawings and schematics is desirable.

Job Dimensions:

• Author instructional documentation that complies with the Toro Style Guide for Instructional Documentation.

• Create graphics that comply with the Toro Style Guide for Graphic Documentation.

• Work closely with team members to ensure that all projects have the proper priorities and support to meet plant production and on-line requirements. 

• Communicate cross functionally with subject matter experts (SMEs), Engineering, Product Evaluation, Service, Legal, and Marketing.

What Can We Give You?

At The Toro Company, we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top-tier medical/dental/vision plan, 401k, and many other great benefits - The Toro company offers employees at our Bloomington, MN HQ location a variety of perks, including: 

• Dress for your day - We know you're more productive when you're comfortable, which is why TTC employees are encouraged to take advantage of our casual, corporate environment. 

• Food- Take advantage of our onsite café, which serves both breakfast and lunch. With a Caribou Coffee attached, you can grab a snack and a coffee at any time during your day. 

• Wellness - The Toro Company’s HQ offers complimentary use of our onsite fitness facility to employees. In addition to physical well-being, TTC offers a variety of mental health and financial health resources to all employees.  

• Volunteerism - The Toro Company is proud to provide employees 20 hours of paid time to volunteer in the community. 

• Summer Hours – Enjoy a flexible schedule during the summer! By working a little more during the first few days of the week, TTC employees at our Bloomington HQ are able to start their weekends early and leave by noon on Friday. 

• Competitive Salary – A reasonable estimate for this opportunity is $50,600 - $86,600 annually.The pay range takes into account skills, experience, education, and location. It is not common to be hired at or near the top of the range; compensation decisions are dependent on the facts and circumstances of each case. Cash compensation is one piece of our competitive total rewards package. If you need to, you can access your pay early with the One@Work app, formerly the Even app. 

At The Toro Company, we are committed to fostering a secure and trustworthy recruitment process for our applicants. Recruitment fraud is a potential threat to job seekers, so please be aware that throughout our recruitment process, you’ll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities.   

We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex (including pregnancy and related needs and conditions, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

#LI-Hybrid#LI-LVD1