Technical Writer Intern - The Toro Company

Who Are We?

The Toro Company is a homegrown, Minnesota-based company that has been in business since 1914. We pride ourselves on providing world-class equipment to help maintain the environment that we love, while putting an emphasis on giving back to the communities that surround us. From residential lawns and gardens, to venues such as St Andrews Links and Target Field, we are a company with a global footprint and a passion for helping people beautify whatever landscape they may be in. With 100 years of operation under our belt and an average employee tenure of 15 years, come find out what makes The Toro Company the best place in the Twin Cities to build a career. 

Do you want to build your Technical Communication portfolio with live published content and cutting-edge technology, while working for an industry leader and household name?

The Technical Publications Department at The Toro Company is looking for an exceptional intern with great ideas, skills, and passion for technical communication and innovation. In this position, you will convert instructional content to the DITA XML architecture, while implementing the principles of minimalism to reduce words and increase graphics and animations. You will use the Windchill content management system, Arbortext Editor, Creo Illustrate, Adobe Illustrator, and Vuforia Augmented Reality (AR) software. You will work with multiple departments and user test your content to ensure it provides great value to our customers.

What Will You Do?

In order to grow and build a successful career with The Toro Company, you will:

• Create instructional content in the DITA architecture using the principles of minimalism.

• Create illustrations and storyboards.

• Learn how to create animations and AR experiences.

• User test and participate in customer feedback sessions to improve our instructional content.

• Use the Toro Style Guide for Technical Content, the Toro Graphics Style Guide, and the Toro Animations Style Guide.

What Do You Need?

To be considered for this role, you should meet the following requirements: 

Basic Job Qualifications

• Undergraduate or graduate student with two years or less left to graduate in Technical Communication, Professional Communication and Emerging Media, or a related field

• Demonstrated experience creating technical instructions

• Demonstrated ability in technical illustration

• Experience creating videos or animations

• Strong writing and editing skills

• Strong communication, presentation, analytical, and problem-solving skills

• Availability to participate for the duration of the Internship Program full-time

Preferred Job Qualifications

• Proficiency with MS software (Excel, Word, and PowerPoint)

• Familiarity with markup languages, such as XML or HTML

• Proficiency with Adobe Photoshop and Illustrator

• Experience with Maya, Adobe After Effects, and/or Camtasia

• Interest in mechanical concepts and emerging instructional technologies

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What Can We Give You?

At The Toro Company, we are always working to make sure our interns know just how valued they are. In addition to a competitive pay- The Toro Company offers interns a variety of perks, including:

Dress for your day – We know you're more productive when you're comfortable, which is why TTC employees are encouraged to take advantage of our casual, corporate environment.

Volunteerism – The Toro Company is proud to provide interns 8 hours of paid time to volunteer in the community.

Summer Hours *Based on Location* – Enjoy a flexible schedule during the summer! By working a little more during the first few days of the week, TTC employees at certain locations are able to start their weekends early and leave by noon on Friday.

Competitive Pay- The anticipated pay range is $18.00-25.00 per hour.

At The Toro Company, we are committed to fostering a secure and trustworthy recruitment process for our applicants. Recruitment fraud is a potential threat to job seekers, so please be aware that throughout our recruitment process, you’ll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities.  

We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex (including pregnancy and related needs and conditions, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

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