Operations Assistant - The Toro Company

Job Title: ​Operations Assistant - Company: The Toro Company​

Starting Pay:$20 - $25 an hour, depending on experience

Work Schedule: Monday - Friday, 10am - 6pm

Who Are We?

At The Toro Company in Plymouth, WI, we pride ourselves on being a leading distributor for the enterprise. Our distribution center in Plymouth stands as a place for people to learn and thrive. We take pride in the products we package and send out to the customer. We contribute to building communities, cities, and the world.  

The Operations Assistant plays a key role in ensuring the smooth operation of the Plymouth Distribution Center. This position supports logistics and administrative functions, working closely with warehouse personnel, order entry, inventory control, and Toro Bookloads. The role is responsible for maintaining accurate order records, managing international shipment documentation, and preparing bills of lading for Toro’s Worldwide Distribution Center.

What Will You Do?

In order to grow and build a successful career with The Toro Company, you will be responsible for: 

• Respond to general inquiries regarding order status via email in a timely and professional manner.
• Support the daily processing and flow of customer orders.
• Prepare and process domestic shipments using small parcel and LTL (Less Than Truckload) carriers.
• Release and manage international orders, ensuring all required documentation is prepared for accurate and timely delivery.
• Gain a comprehensive understanding of Toro parts office operations.
• Configure shipments using various vendor portal systems.
• Assist with plant and vendor receiving processes, including documentation for inspection, painting, packaging, internal assembly, and stocking.
• Perform inventory management tasks as needed.
• Execute special projects and tasks as assigned by management.
• Obtain and maintain hazardous shipping certifications; process hazardous shipments across all transportation modes.

What Do You Need?

To be considered for this role, an individual should meet the following minimal requirements: 

• High school diploma required; college coursework or degree preferred.
• Minimum of 1 year of experience in customer service, administrative support, or a similar role—preferably in a warehouse or logistics environment.
• Proficient in Microsoft Office Suite (Outlook, Excel, Word, Teams) and internet-based tools.
• Ability to learn and utilize systems such as UPS WorldShip, SAP, OTM, and CMS.
• Knowledge of hazardous shipping regulations is a plus.
• Strong written and verbal communication skills with a customer-focused approach.
• Skilled in conflict resolution and maintaining professionalism under pressure.
• Excellent organizational and time management skills with the ability to prioritize tasks effectively.
• High attention to detail and accuracy in data entry and system navigation.
• Adaptable and quick to learn in a fast-paced, dynamic environment.

Work Environment & Physical Requirements:

• Standard office environment with typical lighting, temperature, and noise levels.
• Ability to walk and stand throughout the distribution center, including stair climbing.
• Manual dexterity required for computer use and handling documentation.

What Can We Give You?

At The Toro Company, we are always working to make sure our employees know just how valued they are. We offer a competitive salary, an affordable and top tier medical/dental/vision plan, 401k, and many other great benefits.

At The Toro Company, we are committed to fostering a secure and trustworthy recruitment process for our applicants. Recruitment fraud is a potential threat to job seekers, so please be aware that throughout our recruitment process, you’ll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities.   

The Toro Company is an Equal Opportunity Employer. We consider all qualified applicants based on merit and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit factors. We are committed to creating a welcoming environment for all employees.